Work out billable utilization for a person or a team, and see the capacity you have left before you promise it to someone.
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Utilization = billable hours / available hours x 100. Available hours normally means working hours minus holiday and known time off, not a flat 40 a week.
Only if nobody takes holiday. Most teams subtract holiday, public holidays and known training, which raises utilization for the same billable hours and gives a number you can actually plan against.
No. It means there is no slack for sickness, estimation error or the next sales cycle, so the first surprise slips a client date. Sustained utilization above roughly 85 percent is a scheduling risk rather than an achievement.
Utilization looks backward at hours already logged. Capacity looks forward at hours still unassigned. Planning needs both, which is why a capacity heatmap across people and weeks is more useful than a single percentage.
The same numbers, live off the rows your team already edits, in a spreadsheet that rolls them up for you. Start your 7-day free trial, no credit card required.