Set out the objective, scope boundary, success measures and who decides, before the work starts.
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| Section | Detail | Owner | |
|---|---|---|---|
Move all stock to the new site by the end of Q3 with no more than one day of dispatch downtime.
Out of scope is the most valuable section and the one most often left blank. It is what you point at later when someone asks for something reasonable.
To make the boundary and the definition of success explicit while everyone still agrees. It is the document you reread when a request arrives that is reasonable in isolation and fatal to the date.
The business case argues whether to do it. The charter says what it is and who decides once the answer is yes. Combining them tends to produce a document that persuades but does not constrain.
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